منابع مشابه
Customer portfolio analysis using the SOM
In order to compete for profitable customers, companies are looking to add value using Customer Relationship Management (CRM). One subset of CRM is customer segmentation, which is the process of dividing customers into groups based upon common features or needs. Segmentation methods can be used for customer portfolio analysis (CPA), the process of analyzing the profitability of customers. This ...
متن کاملIntroducing Busy Customer Portfolio Using Hidden Markov Model
Due to the effective role of Markov models in customer relationship management (CRM), there is a lack of comprehensive literature review which contains all related literatures. In this paper the focus is on academic databases to find all the articles that had been published in 2011 and earlier. One hundred articles were identified and reviewed to find direct relevance for applying Markov models...
متن کاملForming of the Investment Portfolio Using the Self-organizing Maps (SOM)
The problem of comparison of different companies is facing, when looking for possible candidates for the investment portfolio. Screening of the companies, using “well-known” trading strategy parameters, is one of the ways to solve this problem. Actually, using this procedure much more companies appear on the list, than the trader is willing to buy. To define the best companies or group of the b...
متن کاملintroducing busy customer portfolio using hidden markov model
due to the effective role of markov models in customer relationship management (crm), there is a lack of comprehensive literature review which contains all related literatures. in this paper the focus is on academic databases to find all the articles that had been published in 2011 and earlier. one hundred articles were identified and reviewed to find direct relevance for applying markov models...
متن کاملContact state analysis using NFIS and SOM
This paper reports application of neurofuzzy inference system (NFIS) and self organizing feature map neural networks (SOM) on detection of contact state in a block system. In this manner, on a simple system, the evolution of contact states, by parallelization of DDA, has been investigated. So, a comparison between NFIS and SOM results has been presented. The results show applicability of the pr...
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ژورنال
عنوان ژورنال: International Journal of Business Information Systems
سال: 2011
ISSN: 1746-0972,1746-0980
DOI: 10.1504/ijbis.2011.042397